Assignments in TP/Responsible Persons

Bug/error message/issue related to the ENCOR-a application itself:

• • Sarah Williams - Developer
  • Vasavi Vuppala - Support Manager
  • Ranjan Ghosh - Support Manager

• Connection issue/anything to do with the network/Bomgar to include sFTP Connection issues
  • NetworkInfrastructure@medisolv.com
  • Phil Durbin - Support Manager
  • Mekhala Wickramasinghe - Support Manager
  • Dylan Watkins - Support Manager 
  • Josue Barrera

• Adding new ENCOR-a user/removing existing ENCOR-a user EA Cloud- Clinical Quality Advisors are able to perform this. If there is an issue:
  • Phil Durbin - Support Manager
  • Mekhala Wickramasinghe - Support Manager
  • Karthik Ananthapadmanaban - Developer
• Add User to Hubspot
  • Kristi Sims

• ENCOR-d issues
  • Karthik Ananthapadmanaban - Developer
• Subway File issues
  • Kamau Malone - Developer
• ENCOR-a Data Intake Issues
  • DataIntake@medisolv.com

• • Sean Carroll - Support Manager
  • Kimberley Murray- Support Manager
• PreFlight Dashboard
  • Kamau Malone
  • Liz Austin