Medisolv Submission Portal (MSP)

Encrypted Files in MSP (Epic EHR only)

MSP does not accept files encrypted with a password. There is no location within the application to enter it, so the files can't be accessed.

Unencrypting password protected files*

  1. Unzip files using password
  2. Recreate zip file without encryption 
  3. Upload to MSP

Verify that you use a PHI secure location when saving files. 

*If this is not achievable at your organization, please reach out to your Epic TS for other options for creating unencrypted QRDA files for ingestion.