How do I add or remove a User? (EA Cloud)

1. Add User: A Facility Admin should e-mail encorsupport@medisolv.com with the following information regarding the User to be added
   1. Name
   2. E-mail address
   3. Role – Admin (All access), Abstractor (all pages but Admin), Manager (read only, access to reports), Data Administrator (read-only, access to reports and limited facility admin)
   4. Facility(ies) – the facilities the individual should have access to
2. Once the information is received, an invitation will be sent to the individual to complete the registration process

1. Remove User: IMPORTANT first step – a facility admin should turn off the user access by removing the check marks for every facility the user has access to.
   1. Find the user in the drop-down menu
   2. Uncheck the boxes for every hospital the user has access to and check Inactive for at least one facility
2. Remove User: Please e-mail encorsupport@medisolv.com to remove their access permanently. Include name and e-mail address.