The problems facing our health care system are numerous. As a former practicing physician, I’ve experienced first-hand what it’s like to feel pulled in 20 different directions – trying to cut costs while providing the best care possible for my patients. Now as CEO of a technology company, I have experienced the system from the other side. Even after 25 years of navigating our health care system as a physician, I found myself learning aspects of this complicated system all over again.
As I reflected on 2018, I realized how much health care played a role in many conversations. I share some of my observations regarding the current state of health care in America and attempt to make a few predictions for 2019.
Health care is a very important topic on the minds of American consumers. A recent survey by the Kaiser Family Foundation found health care cost to be the number one issue on the minds of voters in last year’s midterm election.
And nearly 90% of Americans say they are concerned about the amount individuals are paying for health care. In fact, six out of ten Americans say they are “very concerned.”
One reason so many people are concerned is due to the ever-increasing cost of health care. In this graph below, (Kaiser Family Foundation survey) we see that the average annual premiums for single and family coverage has skyrocketed from 1999 – 2018.
Let’s look at it from another angle. In this Kaiser Family Foundation survey, they compared the cost of health care premiums to the increase in a worker’s earnings. Since the turn of the century, workers have been paying dramatically more for health care and not making enough to offset those costs. So, anyone who had to bear their health care costs never felt any raise.
And from the point of view of the employer, they are also spending more money on health care for their employees. The amount of money they are spending on an employee in hard dollars is going down, while the amount they spend on an employee’s health benefits is rising.
“Of all the different types of benefits, the cost of health insurance has consumed the most of the average worker's compensation — representing 8.2 cents of a dollar in pay today versus 5.8 cents of a dollar in 1998.” – Bob Herman, Axios
So what is costing so much in health care? Here are some of the factors that have caused health care costs to soar over the years. These will probably not surprise you.
Increase in health care costs is no surprise to CMS either. They have been working to address this issue for a while. CMS has categorized their payments into four models, and they are planning on moving their payments out of category one and into categories three and four.
Here are a few other predictions for 2019.
Public and private payers will continue to embrace value-based care, focusing on improved outcomes for both quality and cost.
Consumers don’t want to be tied to the traditional health care models. Telehealth will make a bigger appearance as will wearable technologies. Consumers want health to be on their own terms and customized to their specific needs.
The industry will attempt to understand and harness the power of AI. But what is a reasonable application of AI technologies in a typical organization? Using AI may still be a few years off.
Health care organizations will need to really focus on their consumers and the consumer experience.
The most important thing you can do is to ensure that your organization’s quality department has access to all of the data and tools they need to run properly. Once your quality department has accurate and timely data, they can begin to make improvements to your quality and safety performance which will help lower costs and increase reimbursement funds.
Healthcare Prediction Sources:
[1] https://www.idc.com/getdoc.jsp?containerId=US44403818
[2] https://www.forrester.com/report/Predictions+2019+Healthcare/-/E-RES14449